Booking Conditions
All Mountain Performance (AMP) Ski Courses Booking Conditions Terms Instructors: Refers to the ski professionals working on behalf of AMP. Agreeing to the Booking Conditions Liability Prices Booking and Payment for a Ski Course Cancellation Charges for Courses Booking and Payment for Private Ski Lessons. A 40% deposit is asked for at the time of booking. Full payment is due prior to the start of the lesson. Cancellation Charges for Private ski lessons Prior to 4 weeks before the lesson: Loss of deposit Within 1 – 4 weeks: Loss of 50% Within 0 – 1 week: Loss of 100% If you have to cancel due to illness, injury or other unforeseen circumstances we will happily write a letter for your travel insurance company so you may make a claim. Minimum Ski Level If your skiing level is well bellow the rest of the group and we consider it to be unsafe and detrimental to your progression, we will use half of your course fee to pay for private lessons or put you into another course if possible. We will make sure you get the best training possible under these circumstances. The instructors working on behalf of AMP will have the final decision on this. On-Snow Course Duration On Snow Course Cancellation due to Extreme Weather In the case of the lifts being open but not sufficient for off piste skiing, AMP will endeavour to run the course or lesson to the best of their ability taking into account the snow cover. Off-Snow Activities Welcome Evening Accepting Risk Responsibility AMP and the instructors working on behalf of AMP are not responsible for how each skier chooses to ski. If you are involved in an accident involving another member of the group, AMP and the instructor working on behalf of AMP cannot be held responsible. Walking Opting Out Being asked to Leave The Course Safety Equipment Refunds Insurance All Private Lessons If the client desires to ski off piste during the lesson, the insurance policy must cover this. FIS Skiers Code of Conduct Complaints All Mountain Performance is the trading name for All Mountain Performance Limited. Registered in
Ski course: Refers to all AMP courses. All skiing and professional courses as described on the AMP website.
Private lessons as described on the AMP website.
By booking a ski course either by telephone, post or email you will be agreeing to these booking conditions. If you are booking on behalf of others you will also be taking on responsibility that the other members of your group have read and agree to these booking conditions. Please read them carefully and if there is anything you are unsure about please contact us immediately. All the booking conditions along with information on our website, brochures and any letters or emails that you have received form the basis for your contract with All Mountain Performance Ltd.
AMP uses the services of instructors to provide the service as advertised on the AMP website. They are qualified through their governing body in their country of residence or the country in which they provide their service. Their membership through their professional organisation includes insurance to provide the services they have been qualified to deliver. They are not employees of AMP. Therefore, when under their care your contract is directly with them. Should you be involved in any dispute involving an instructor where the dispute involves insurance then this will be direct with the organisation that provides their insurance not AMP. In these booking conditions all mention of instructors and are those that are working on behalf of AMP and not AMP employees.
The ski course prices are guaranteed against any changes once you have booked.
A deposit is asked for at the time of booking. Full payment is due 8 weeks before the commencement of the course.
If you need to cancel your ski course the following cancellation charges will apply.
Prior to 8 weeks before the course: loss of deposit
Within 4 - 8 weeks 50%
Within 0 – 4 weeks 100%
If you have to cancel due to illness, injury or other unforeseen circumstances we will happily write a letter for your travel insurance company so you may make a claim.
Group Sizes
Maximum: 6 per group.
Private lessons: As booked – maximum 6 per group.
Five hours of on snow training per day.
AMP cannot give refunds for any on-snow time missed due to lift closure. Check your insurance policy as it may cover you for lift closure.
As part of the ski course we also provide some off-snow sessions in the form of video analysis. The structure and duration of these sessions will vary from course to course.
On the evening before the ski course starts we hold a welcome meeting. This is normally at around
By booking an AMP course you will be taking advantage of a huge amount of experience and expertise. The instructors who work on behalf of AMP are very skilled at developing performance as described on the AMP website. The instructors are well trained in the safety aspects of skiing in the mountains. They can advise, help and lead you. However, skiing involves an element of risk which you must accept as inherent to the sport. You must take responsibility over your own actions and decisions when skiing on the mountain either by yourself or within an AMP group. It is known that accidents do happen as part of skiing. By booking on an AMP ski course you will be accepting the risk involved and accepting that an accident may happen. You will also be responsible for accepting whether to take part in any activity whether; an exercise, a particular technique, skiing a particular slope, skiing a particular speed, skiing particular snow textures. AMP and the instructors working on behalf of AMP cannot be held responsible for accidents. If at any point you wish to not take part in an activity for any reason then you must let the instructor know immediately.
On some courses, especially all mountain courses, the instructor may plan routes to access certain runs and itineraries to access superior snow conditions and interesting terrain. These may involve some walking. If this is a planned route the instructor will inform you beforehand. If the majority of the group wish to take the planned ski route or itinerary and you choose not to, you will have the option of opting out of this particular route. There will be no refund if you choose this option. The nature of off piste skiing also means that snow texture and conditions are constantly changing from day to day and hour to hour. This means that routes often have to be amended whilst on the move due to snow conditions and safety. On occasions routes may have to be amended that involve an element of walking. When booking onto any ski course you must be aware that this may happen.
If you think you may opt out of a session for any reason please aim to do so before the start of the session and if possible let the instructor or mountain guide working on behalf of AMP or an AMP representative know before hand. If you choose to opt out during a session, the instructor will lead you to a safe place from where you can opt out. From this point you will be accepting all responsibility for yourself. Should you have an accident returning to your original destination this will be your responsibility. In certain situations when safety is an issue the instructor will inform you that opting out is not advised until the group reaches a safe place. If you choose to go against this advice you may seriously endanger yourself and others that may have to be called to your rescue should you get into trouble. Should you choose to opt out you will be taking full responsibility for yourself.
If the instructor or mountain guide feels that you are skiing or behaving in a manner that either endangers yourself, other members of the group or public or causes disruption within the group, the instructor or will ask you to adjust your skiing and / or behaviour accordingly. Failure to do so could result in being asked to leave the course. In this situation no refunds will be given.
Off Piste - Transceiver, Shovel, Probe, Backpack
On courses that involve off piste skiing, safety equipment must be carried. This involves wearing a transceiver properly, also carrying a probe and shovel in a backpack. If you are booking onto a ski course involving off piste skiing in these areas and you do not have this equipment we can arrange for its hire.
AMP recommends the wearing of a safety helmet whilst skiing or snowboarding.
No refunds for missing course time can be given. In the event of AMP being unable to deliver the course as promised in the booking conditions, website and literature (for example due to staff illness or injury) we will refund on a pro rata basis any time missed or transfer missed time to a future course.
It is the client’s responsibility to make sure you have adequate insurance cover for the ski course you have booked on.
All Courses
The client’s insurance must be suitable for off-piste skiing. Ideally, the insurance should cover off piste skiing unaccompanied. Please check the policy.
It is the responsibility of every skier whether skiing by themselves, or in a group, to adhere to the FIS skiers Code of Conduct as listed below. Failure to do so, could lead to civil and criminal liability in the event of an accident.
1. Respect for Others.
Skiers must behave in such a way that they do not endanger or prejudice others. Skiers are responsible for their behaviour and their equipment.
2. Control of Speed and Skiing.
Skiers must ski in control. They must adapt their speed and manner of skiing to their personal ability and to the prevailing conditions.
3. Choice of Route.
Skiers coming from behind must choose their route so as to not endanger skiers ahead. In other words, the skier in front / below always has priority.
4. Overtaking.
Skiers may overtake other skiers above or below and to the right or the left, provided they leave enough space for the overtaken skier to make any voluntary or involuntary movement.
5. Entering and Starting.
Skiers entering a marked run or setting off must look up and down the run to make sure that they can do so without endangering themselves or others.
6. Stopping on the Piste.
Unless absolutely necessary, skiers must avoid stopping on the piste in narrow places or where visibility is restricted. After a fall in such a place the skier must move clear of the piste as soon as possible.
7. Climbing and Descending on Foot.
Whether climbing or descending on foot, Skiers must keep to the side of the piste.
8. Respect for Signs and Markings.
Skiers must respect all signs and markings.
9. Assistance.
At Accidents All skiers are duty-bound to assist. Hit and run offence in skiing will incur a criminal conviction similar to hit and run offence on the road.
10. Identification.
All skiers and witnesses, whether a responsible party or not, must exchange names and addresses following an accident.
Further Information
The full explanation of these 10 rules can be viewed at the official FIS website. We suggest you read them at:
http://www.fis-ski.com/data/document/10-fis-rules-for-conduct.pdf
If you have any complaints please speak direct to the instructor immediately during your ski course. They will help rectify the problem as soon as possible if they can. Failure to speak with anyone during your stay could invalidate any complaint you may choose to make after your return. If you are still unsatisfied on your return please write direct to AMP.
